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robindickinson
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Sep 24, 2020

NEW BOSE SLEEPBUDS™ II exchange

Hello, I purchased the Bose Sleepbuds I about year ago. I was very satisfied with them until they suddenly stopped working about six months ago. Then they were removed from the market all together. I still have the non-functioning ones and would like to exchange them for the new model (at no cost to me). Is that possible? I'm a huge Bose fan and was very disappointed when the Sleepbuds stopped working, and then the product was deleted. I'm in Bucharest, Romania. Can you help me?

 

Have a great day!

 

Robin

1 REPLY 1
Jeff_G
Moderator

Re: NEW BOSE SLEEPBUDS™ II exchange

Hello robindickinson, 

 

Thanks for posting.

 

I'm sorry to hear you experienced issues with your Sleepbuds. If they are still not working I would recommend contacting regional support in Romania to discuss your options. Service exchanges/repairs vary around the world so we cannot confirm what options are available, the local team, however, will be able to advise.

 

Thanks!

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