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joshrob
Contributor
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Oct 1, 2017

ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

Hi,

 

What does it mean when the WiFi and SoundTouch LED indicators are blinking alternatively in amber?

 

I can see no such thing in:

https://www.bose.com/en_us/support/articles/HC2472/productCodes/soundtouch_300_special/article.html

 

The speaker can transmit sound from an HDMI source (from an AppleTV) at the time when the indicators are blinking. The speaker is not available in the ST app, though.

 

Unplugging the AC power cord solved the issue - when it appeared several days ago - but now it has returned. 

 

Does anyone have any ideas?

 

Regards,

Jakub

6 REPLIES 6
joshrob
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Oct 1, 2017

Re: ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

The issue has appeared for the first time just after the July 2021 update https://community.bose.com/t5/SoundTouch-Speakers/SoundTouch-Speakers-Firmware-Update-July-2021/m-p/...

 

The other speakers (ST 10, ST 20 and SA5) have updated without any issues.

Ericjan
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Apr 14, 2017

Re: ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

Have the same issue after July 2021 updat.Any solution?

DPLINES
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Nov 1, 2016

Re: ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

Apparently the only solution is sending the bass unit back to Bose for ‘repair’.

joshrob
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Oct 1, 2017

Re: ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

Hello @DPLINES ,

 

Where did you get such an information.

 

My case is not about the Bass module; I have the ST 300 with surround speakers only.

 

Regards,

Jakub

 

 

joshrob
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Oct 1, 2017

Re: ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

The issue has now appeared for the 3rd time; could anyone from Bose reply?

 

Thanks,

Jakub

DutchFig
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Apr 17, 2017

Re: ST 300 wifi and soundtouch LED indicators flashing alternatively - but in amber

Same thing here, had to unplug the ST for 3 or 4 times now. After which all is okay for a week or so.

Starting to get annoying any reaction from Bose?

 

just noticed a fw update was available after I did a new powercycle, noticed the same blinking leds during the process, fingers crossed the problem stays away.