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doeweb
Participant
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Registered since

Dec 28, 2016

Acoustimass 300 wireless bass blinking 1 amber, 1 white and 1 red and then repeats

After an recent update, I can no longer get my 300 wireless bass to connect. I've tried the following.

1. Powered off both sound bar and wireless bass.

2. Going through the setup, which the sound bar will eventually become to a solid white bar, but the wireless bass continues to flash 1 amber, 1m white and 1 red.

3. I have even tried connecting with a 3.5mm cable to it.

 

All 3 options I have no sound. Please advise on what I should do next?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Jeff_G
Moderator

Re: Acoustimass 300 wireless bass blinking 1 amber, 1 white and 1 red and then repeats

Bose Best Answer selected by Moderator Jeff_G

Hello, doeweb, 

 

Thanks for reaching out. 👋

 

I'm sorry to hear you're having issues with your Acoustimass 300. 

 

The red light is an indicator of an error so service may be required. I would recommend getting in touch with local support by following this link.

 

Thanks. 

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4 REPLIES 4
Jeff_G
Moderator

Re: Acoustimass 300 wireless bass blinking 1 amber, 1 white and 1 red and then repeats

Bose Best Answer selected by Moderator Jeff_G

Hello, doeweb, 

 

Thanks for reaching out. 👋

 

I'm sorry to hear you're having issues with your Acoustimass 300. 

 

The red light is an indicator of an error so service may be required. I would recommend getting in touch with local support by following this link.

 

Thanks. 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!
Pfunks
Advocate
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Registered since

May 9, 2019

Re: Acoustimass 300 wireless bass blinking 1 amber, 1 white and 1 red and then repeats

Did this ever get resolved. If so, what fid u do?

Pfunks
Advocate
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Registered since

May 9, 2019

Re: Acoustimass 300 wireless bass blinking 1 amber, 1 white and 1 red and then repeats

Did this get resolved?

Pfunks
Advocate
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Registered since

May 9, 2019

Re: Acoustimass 300 wireless bass blinking 1 amber, 1 white and 1 red and then repeats

Any fix to this problem?