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Baconda
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Registered since

Feb 15, 2022

Bose S1 input jack failure

 

 

Bose product name Bose S1

 

Country USA

 

Detailed description of the issue and steps to reproduce: My dog tip over and which bent tip of XLR cable. Only gets sound if I wiggle the input jack. 

Can the input jack be replaced? If so can I purchased the part and solder?

 

When did you start to experience the issue? Did it work correctly previously?

 

Additional gear used (e.g. instruments, mics, FX pedals, etc.)

Where did you experience the issue? (e.g. home, bar, performance hall, etc.)

 

Any troubleshooting steps you took

 

What devices were you using that were affected and what version are they on? (Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

 

App Version

 

Firmware Version

 

1 REPLY 1
Jeremy_U
Moderator

Re: Bose S1 input jack failure

Hello Baconda, 

 

I would not suggest undertaking this repair yourself. Your best option here would be to either book in a repair via the bose.com website, or alternatively calling our customer support team on 1-800-379-2073.

 

Hope this helps!