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Grantp
Participant
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Sep 7, 2018

iPod Suddenly won’t work

Hello everyone, I’ve been using my iPod on my docking station for years, now all of the sudden today  it won’t play through the speaker, the only sound is coming out of the iPod itself. Any help would be much appreciated 

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Tony_A
Community Manager - Retired
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Mar 15, 2018

Re: iPod Suddenly won’t work

Hi Grantp

 

Thanks for joining the community!  Sorry to hear about the troubles, but would be happy to help!

 

  • Have you tried rebooting the Sound Dock by removing power for 30 seconds?  If it's the portable one, please remove the battery as well.
  • Also, rebooting the iPod itself may help as well.
  • Do you happen to notice if the iPod charges at all while on the Sound Dock?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support