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Bose product name Sunglasses
Country Namibia and Cote DIvoire
Firmware Version na
App Version na
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.) iPhone
Detailed description of the issue and steps to reproduce .. would not charge from the start (brought in Frankfurt airport In transit) used for just 15minutes.. have couriered to your offices in Namibia and even visited your flagship store in Abidjan.. no one can fix and no exchange possible..
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.) did not work out of the box
When did you start to experience the issue? Did it work correctly previously? For 15 minutes
Any troubleshooting steps you took