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eznoh
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Oct 1, 2018

Re: Sleepbuds II Painful

I tried many different pillows for side sleepers for a different issue but this one may help for ear pain:

https://www.amazon.com/gp/product/B00NCDSINI/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

 

LisaFrank
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Apr 21, 2021

Re: Sleepbuds II Painful

Hi- I just recently bought the Bose Sleepbuds II and have a love-hate relationship with them. I love that they have noise cancelling sounds and block out my very-loud snoring partner but I hate that they cause sores to develop on my left ear.  I have even tried wrapping them with tissue.... To no avail they still cause sores on my left ear.... I don't know why.   I don't think that I'm putting the in incorrectly because I don't have the same issue with my right ear.  I have had to stop using them for a few nights in a row because the sores on my left ear hurt so bad.  My partner snore like a freight train so I only pray that I fall asleep before he does.  I don't want to switch my pillow out for a pillow with a hole... I love my pillow and am a side sleeper.  I covet my sleep so any suggestions on what has worked for you to help you love your Bose Sleepbuds II again would be greatly appreciated.   On a side note, this problem appears to be an ongoing issue from other forums that I've read since 2018!  Signed, Love2Sleep

Lorin321
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May 2, 2021

Re: Sleepbuds II Painful

I too had the same problem. I sleep on my stomach with my ear (either side) resting on an arm. The cartilage in my ears were getting sore. There were nights that I could not sleep with them for more than a couple of hours. I was ready to pack it in with the sleepbuds. 


Last night I decided to try an experiment. I took a cotton pad and cut it into quarters. I inserted the sleepbuds and placed each piece of the pad behind the wing tips. This cushioned the wing tips against the cartilage. 

I was able to sleep in comfort without waking up for the entire night. I used the largest of the ear tips. You might want to try the different size tips to see where your comfort level is. I wish Bose had made the wing tips with memory foam and no loop. I intend to keep my sleepbuds. I hope this works for you. Try it. You have nothing to lose. 

 

Sheifler
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May 6, 2021

Re: Sleepbuds II Painful

I totally agree with this and I too have sores in both ears.  I have tried all the different sizes.  I wish they would design it differently.  I would pop it out to charge, if they had the silicone that covers the charging part rather than have it digging into my ear each night.  Unfortunately I own three pairs of them as I LOVED the first ones.  One box has not been opened yet, but I can't return them for a refund.  I can understand them not being willing to take the opened boxes back, but very disappointed they would not take the unopened one when they are causing so much pain and discomfort.  I am now resorting to putting medical tape in my ear before putting in the buds.

Lorin321
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May 2, 2021

Re: Sleepbuds II Painful

If you bought them directly from Bose, they have a 90 day trial policy that indicated if you aren’t satisfied within the time limit, you can return the set for a full refund. I purchased my set at a local retailer here in Toronto on April 20th, and the Policy at this store was only 30 days trial. I figured that was long enough. 

Since I have been using parts of cotton pads to cushion the cartilage in my ears, I have had the best nights sleep. The Sleepbuds have been more comfortable with the pads than without. 

Mork4Mindy
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Jun 21, 2021

Re: Sleepbuds II Painful

I am having a problem with sore ears too. Wondered if it was the hot nights (sweaty) and leaving something in your ears for so long. I have what looks like a small burn in each ear, just inside antitragus. I have tried changing sizes. The small can fall out, medium default appear to be the best for me. 
Most nights I do get a really good nights sleep with them and it definitely drowns out noises, snoring being the main issue. Better sleep than before and couldn’t sleep without them now (I tried!) however I wake up with sore ears and they do feel sweaty. Maybe it’s been the warm weather recently. 

What looks like little burns seems to be subsiding, just crusting over. I am not sure if it is a placement issue. The instructions are not great and so tiny. A proper full sized picture would help. 

Annarwstewart
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Jun 27, 2021

Re: Sleepbuds II Painful

I would really love a solution to this that isn’t trying different sized ear buds because I’ve definitely done that, many times over.

I find these brilliant for noise (snoring partner) but my ears really hurt - one more than the other. I wake up constantly trying to shift the pillow around and create a dip in it for my poor ear! I think my sleep is more disrupted by this than the snoring so i think I will have to return them.

 

Wish I wasn’t a side sleeper, but alas that appears to be all I can do.

 

I cannot understand why I’m not seeing Bose come up with any solutions here? These are seriously pricey to have so many people complaining of pain?!!

disappointedwithsleepbuds
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Jun 28, 2021

Re: Sleepbuds II Painful

They are extremely uncomfortable. I spoke to my doctor and he said those Bose sleepbuds might be causing permanent damage to the inside of my ear.

Charlotte_G
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Re: Sleepbuds II Painful

@disappointedwithsleepbuds We're sorry to hear about the pain you are experiencing from your Sleepbuds. Please reach out to our local customer support for further assistance with this. Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'.

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frcraig
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Jun 2, 2019

Re: Sleepbuds II Painful

I have tried wearing mine for three weeks now, thinking that the pain that wakes me up in the middle of each night would go away once I get used to them, but the little spot just outside the ear canal that the metal charging spot makes contact with when I sleep on my side has gone from being sore, to having little scabs, to bleeding.  I had my GP look at my ear, and he said the "cavum concha" is being irritated by the charging contact pressing against it when I sleep on my side.  I purposely go to sleep on my back, but obviously role over onto my side during the night.  I will let my ears heal for a week then give it another try with the surgical tape solution before returning them.  Question: do I put the surgical tape in my ear (where I was getting the sore spot) or on the earbud (to cover the charging contact)?