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On February 24, 2022 Bose will be closing the Online Community Forum. We would like to thank all those who participated by sharing their experiences and love of Bose products. Online support for Portable PA products is still available by visiting Bose Support.

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jablon_2
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Sep 8, 2015

Volume Knob Crackling Sound

Hello Tech Folks, I own 2 L1 Model II towers and one of them presents this annoying problem. When I turn the volume knob (up or down) it makes a loud crackling and hissing noise. I have tried to use pressure air to clean around the knob but the issues persists. Any suggestions?
Thnx.
3 REPLIES 3
mattp-at-bose
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Aug 18, 2015

Re: Volume Knob Crackling Sound

Hi Jablon,

Cleaning it was a good idea, however it may be that the volume control itself is noisy. Give us a call directly at 1(877)335-2673 and will discuss the best fix.

Thank you,
roehrlj
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Feb 10, 2022

Re: Volume Knob Crackling Sound

I have this problem with my Bose L1 Version II too. I'm sitting here in Germany. What should I do?

Jeremy_U
Moderator

Re: Volume Knob Crackling Sound

Hello roehrlj, 

 

I would suggest contacting our local support team at +49-617-28-889-818.

 

I hope this helps!