Another great way to find resources on using the community is the Help section. Click on your profile name and avatar in the top bar to pull up the menu, then select 'Help'. This area will provide you with some FAQs around forum functionality.
If you've used the Bose Community and still need assistance, the Additional Support tab at the top may help you.
Keep in mind, service options available to you vary by region, but this should help get you to the support you need.
We hope this helps you and once more, welcome to the Bose Community! We're happy to have you.