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ReneeRox
Participant
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Registered since

Aug 14, 2020

Remote works intermitantly

Lifestyle Series 18 II / Lifestyle Series 28 II

 

My remote has a hard time working.  When I point the report right at the receiver, sometimes it works, sometimes it doesn't. Sometimes if I point the remote to the ceiling, it works better than pointing at the receiver, but is still intermittent. 

 

It's almost like the batteries are low but I've changed the batteries multiple times.  

1 REPLY 1
Hector_B
Moderator

Re: Remote works intermitantly

Hello ReneeRox, 

 

Thank you for reaching back out to the Community today for support! I'm sorry to read that you are facing an intermittency issue with your Lifestyle's remote. 

 

I appreciate you changing the batteries and running a few tests with the remote. We have a great list of further troubleshooting that you can attempt on our support page here

 

Please do update us on the result of these steps above. 

 

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