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djmistermcfly
Participant
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Registered since

Feb 16, 2019

Sound Dock Portable Aux port not working!

I have a Sound Dock 2 Portable that was given to me as a gift. The Aux port stopped working one day. I tried disconnecting the battery suggested by the support page and all other suggestions. How can I resolve this issue. I really love the sound from this speaker.

 

1 REPLY 1
Tony_A
Community Manager - Retired
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Mar 15, 2018

Re: Sound Dock Portable Aux port not working!

Hi djmistermcfly,

 

Thanks for posting on the Community!  

 

  • Have you been able to try a different AUX cable at all?
  • When you connect the battery or power cord, does the system beep at all?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support