I noticed that when listening to music in flight over bluetooth connected to my iPad, the audio switches between stereo and mono and the difference is very stark. It appeared as if this happened based on the position of my head, so I thought the cable connections were loose. I tightened them, but the problem persists. Usually, there is some stereo when I first start listening on bluetooth, then it starts cutting in and out, and then eventually completely out.
What could be the issue?
Hey @skyflies, welcome to the Bose Community!
Sorry that you're experiencing some issues with Bluetooth audio on your A20 headset.
Have you tried connecting another device to your headphones to see if the issue persists?
I look forward to hearing back from you.
Thank you for confirming,
If you are using Bluetooth audio primarily, I would recommend clearing the Bluetooth settings on the headset to refresh the system.
You can do this via the following steps:
Let me know how you get on with this