NC 700 Microphone not working properly - horrible sound on Macbook Air but fine on phone
Headphones purchased in June, never left my desk.
Two days ago colleagues started complaining of horrible screeching/fuzzy sound from my headphones on microsoft teams and zoom.
Music plays fine from my computer (although cuts in and out because these headphones are garbage)
Microphone works on my Iphone zoom.
OTHER headphones (bose bluetooth and plug in) work fine on computer, so it isn't a computer issue.
I've reset the headphones (apparently) - I've disconnected all devices and reconnected multiple times.
The headphones are up to date.
What else can I do?
This is my second purchase from BOSE and will absolutely be my last. I've never been one to complain about products but this is just unbelievable. I am a university professor and need a good microphone with online teaching - this is by far the most disappointing thing I've purchased during the pandemic. What an absolute shock.